Privacy Policy

Stagevera is operated by STOREVIA LIMITED.

This Privacy Policy describes how Stagevera collects, uses, stores, processes, and discloses personal information when you:

• Visit or use https://stagevera.us

• Create or use a customer account

• Browse or purchase products

• Submit a review or other content

• Contact customer support

• Request a return or refund

• Subscribe to marketing communications

• Otherwise interact with Stagevera

The Stagevera website, products, content, features, tools, customer-support channels, and related services are collectively referred to in this Privacy Policy as the “Services.”

Stagevera uses Shopify to provide and operate the Services. Shopify and other service providers may process personal information to provide the website, checkout, payment, security, analytics, advertising, fulfillment, and related functions.

This Privacy Policy should be read together with our Terms of Service, Shipping & Delivery Policy, Return & Refund Policy, Your Privacy Choices page, Legal Notice, and other applicable notices.

If there is a conflict between this Privacy Policy and our Terms of Service regarding the collection, use, disclosure, or protection of personal information, this Privacy Policy will control with respect to that privacy issue.

Nothing in this Privacy Policy is intended to limit any privacy right that cannot lawfully be waived or restricted under applicable law.

1. Business and Contact Information

The entity responsible for Stagevera is:

Store Name: Stagevera
Legal Business Name: STOREVIA LIMITED
Business Type: Online Retail Store
Main Category: Stage, Performance, and Event Supplies
Website: https://stagevera.us
Email: lasgripasty@gmail.com
Phone: +1 (936) 260-5549

Legal Business Address:
Unit 809, 8/F, Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong

Depending on the applicable law and the context of the processing, STOREVIA LIMITED may be referred to as the business, controller, organization, or data user responsible for certain personal information collected through Stagevera.

The legal business address is provided for business identification and legal correspondence. It is not a product return address, warehouse, showroom, or customer pickup location unless Stagevera expressly confirms otherwise in writing.

2. Meaning of Personal Information

In this Privacy Policy, “personal information” or “personal data” means information that identifies, relates to, describes, can reasonably be associated with, or can reasonably be linked to an individual or household.

Personal information does not generally include information that:

• Has been lawfully made publicly available

• Has been aggregated so that individuals cannot reasonably be identified

• Has been de-identified or anonymized using reasonable measures

• Is otherwise excluded from the definition under applicable law

The precise definition may vary depending on where you live.

3. Personal Information We Collect or Process

The personal information we collect depends on how you interact with Stagevera, the products or services you use, the technologies enabled on our website, and the legal requirements that apply.

We may collect or process the following categories of information.

Contact Information

This may include:

• Full name

• Email address

• Telephone number

• Billing address

• Shipping address

• Country or region

• Delivery instructions

• Company or organization name

• Other contact details you provide

Account Information

If customer accounts are available, this may include:

• Username

• Account identifier

• Password or authentication information

• Account preferences

• Saved addresses

• Saved products

• Communication preferences

• Account activity

• Security and login information

Passwords may be stored and processed by Shopify or another authentication provider in a protected form. Stagevera does not need to view your plaintext account password.

Order and Transaction Information

This may include:

• Products viewed

• Products added to a cart

• Products added to a wish list

• Products purchased

• Product variations

• Quantity

• Order number

• Order date

• Purchase price

• Discounts

• Shipping method

• Delivery status

• Tracking details

• Returns

• Refunds

• Exchanges

• Cancellations

• Order history

• Customer-support history

Payment and Financial Information

Payment information may include:

• Payment method

• Billing information

• Payment status

• Transaction amount

• Payment confirmation

• Payment-provider reference

• Limited payment-card identifiers

• Fraud-screening results

Complete payment-card information is generally collected and processed directly by Shopify, Shopify Payments, or another payment processor rather than being manually received by Stagevera.

Stagevera may receive limited payment details necessary to confirm, administer, refund, investigate, or reconcile a transaction.

You should never send complete payment-card numbers, security codes, online-banking passwords, or other payment credentials to Stagevera by email.

Customer-Service Communications

This may include information you provide when you:

• Send an email

• Make or leave a telephone call

• Submit a website form

• Ask a product question

• Request an order change

• Report a damaged or defective item

• Submit a return or refund request

• File a privacy request

• Make a complaint

• Otherwise communicate with us

Communications may include:

• Message content

• Attached photographs

• Attached videos

• Product details

• Order information

• Delivery information

• Technical or compatibility information

• Records of our responses

Reviews and User-Submitted Content

If you submit a review, rating, photograph, video, question, comment, or other content, we may collect:

• The content submitted

• Display name

• Product purchased

• Rating

• Submission date

• Verification status

• Related account or order information

• Technical information used to prevent fraudulent reviews

Reviews or other content you submit for public display may be visible to other website visitors.

Do not include private, confidential, sensitive, or unnecessary personal information in a public review.

Device and Technical Information

This may include:

• IP address

• Device type

• Device identifier

• Browser type

• Browser settings

• Operating system

• Network connection

• Language

• Time zone

• Screen resolution

• Cookie identifiers

• Advertising identifiers

• Referring website

• Approximate location derived from an IP address

• Security and diagnostic information

Website Usage Information

This may include information about how you interact with the Services, such as:

• Pages viewed

• Products viewed

• Search terms

• Links selected

• Buttons selected

• Time spent on a page

• Browsing sequence

• Cart activity

• Checkout activity

• Marketing interactions

• Date and time of access

• Referral source

• Website errors

• General engagement patterns

Marketing and Advertising Information

This may include:

• Marketing preferences

• Email subscription status

• Advertisements viewed

• Advertisements selected

• Campaign identifiers

• Referral information

• Advertising audience information

• Conversion information

• Interactions with promotional communications

• Inferences about products that may interest you

Fraud-Prevention and Security Information

This may include:

• Risk indicators

• Payment-verification results

• IP address

• Device identifiers

• Account activity

• Address consistency

• Transaction patterns

• Suspected fraud information

• Chargeback or dispute information

• Security incident information

• Records used to prevent abuse

Approximate Location Information

We may infer a general location, such as country, state, province, or city, from an IP address or shipping information.

Stagevera does not intend to collect precise real-time location information through the ordinary operation of the online store unless a specific feature clearly requests it and any legally required permission has been obtained.

Professional or Commercial Information

When you place a business order or voluntarily identify yourself as purchasing on behalf of an organization, we may collect:

• Organization name

• Job title

• Business contact details

• Tax or resale information

• Commercial purchasing history

• Venue or installation information

• Other business-related information you provide

Inferences

We may create limited inferences from other information, such as:

• Products that may interest you

• Likely customer preferences

• Marketing audience categories

• Fraud or security risk

• General shopping behavior

We do not intend to use personal information to make decisions producing legal or similarly significant effects concerning employment, credit, housing, education, insurance, or access to essential services.

4. Sensitive Personal Information

Certain laws classify particular information as sensitive personal information.

Depending on the transaction and the information you provide, sensitive information may include:

• Account login credentials

• Payment authentication information

• Government-issued identification submitted for verification

• Precise location information

• Information revealing protected characteristics

• Other information treated as sensitive under applicable law

Stagevera does not request sensitive information unless it is reasonably necessary for a legitimate purpose, such as:

• Processing a transaction

• Preventing fraud

• Verifying an authorized privacy request

• Meeting a legal obligation

• Protecting account or website security

• Resolving a high-risk delivery or payment issue

We do not intend to use sensitive personal information to infer characteristics about customers or website visitors.

Do not send unnecessary sensitive personal information through customer-support emails, reviews, forms, or social-media messages.

Where applicable law provides a right to limit certain uses or disclosures of sensitive personal information, Stagevera will process valid requests as required.

5. Sources of Personal Information

We may collect personal information from the following sources.

Directly from You

We collect information directly from you when you:

• Visit or use the website

• Create an account

• Place an order

• Enter billing or shipping information

• Contact customer support

• Submit a review

• Request a return or refund

• Enter a promotion

• Subscribe to marketing

• Submit a privacy request

• Otherwise provide information voluntarily

Automatically Through the Services

We may collect information automatically through:

• Cookies

• Pixels

• Tags

• Local storage

• Analytics tools

• Advertising technologies

• Log files

• Fraud-prevention tools

• Similar technologies

Shopify

Shopify provides the e-commerce platform used to operate Stagevera.

Shopify may provide or process information relating to:

• Website activity

• Accounts

• Orders

• Payments

• Checkout

• Fraud prevention

• Shipping

• Customer preferences

• Analytics

• Marketing

• Privacy choices

• Website security

Service Providers

We may receive information from service providers that help us operate the store, including:

• Payment processors

• Fraud-prevention providers

• Suppliers

• Warehouses

• Fulfillment providers

• Carriers

• Tracking services

• Customer-support providers

• Analytics providers

• Advertising providers

• Cloud-storage providers

• Website-security providers

• Email and communication providers

Business and Marketing Partners

Where legally permitted, we may receive information from:

• Advertising platforms

• Affiliate partners

• Social-media platforms

• Referral partners

• Marketing technology providers

• Review platforms

• Other commercial partners

Publicly Available Sources

We may collect limited information from publicly available sources when reasonably necessary for fraud prevention, dispute resolution, intellectual property protection, legal compliance, or business communication.

6. How We Use Personal Information

We may use personal information for the following purposes.

Providing and Fulfilling the Services

We may use personal information to:

• Display and operate the website

• Create and maintain accounts

• Process orders

• Process payments

• Confirm transactions

• Arrange fulfillment

• Arrange shipping

• Provide tracking

• Communicate delivery information

• Process returns

• Process refunds

• Process exchanges

• Provide customer support

• Respond to product questions

• Maintain order history

• Provide requested products and services

Personalizing and Improving the Services

We may use information to:

• Remember preferences

• Save shopping-cart contents

• Recommend related products

• Improve website navigation

• Understand customer interests

• Improve product selection

• Improve product descriptions

• Diagnose technical problems

• Develop new features

• Measure website performance

• Improve customer service

Communicating with You

We may communicate with you regarding:

• Order confirmation

• Payment status

• Fraud verification

• Shipping confirmation

• Tracking

• Delivery

• Product availability

• Order changes

• Delays

• Returns

• Refunds

• Exchanges

• Account security

• Customer-support inquiries

• Policy changes

• Privacy requests

• Legal or safety notices

These transactional communications may be sent even when you have opted out of promotional marketing because they are necessary to administer your account, order, request, or relationship with Stagevera.

Marketing and Advertising

Subject to applicable law and your available choices, we may use personal information to:

• Send promotional emails

• Send promotional messages where you have provided the required consent

• Advertise Stagevera products

• Personalize advertising

• Measure advertising effectiveness

• Create or use advertising audiences

• Understand marketing performance

• Avoid showing the same advertisement repeatedly

• Recommend products based on website or purchase activity

Where legally required, we will obtain consent before sending marketing communications or activating non-essential advertising technologies.

You may unsubscribe from eligible promotional emails by using the unsubscribe option provided in the message.

Security and Fraud Prevention

We may use personal information to:

• Authenticate accounts

• Verify payments

• Detect suspicious orders

• Prevent unauthorized transactions

• Prevent account takeover

• Investigate fraud

• Prevent return or refund abuse

• Prevent malicious website activity

• Protect customers

• Protect Stagevera

• Protect Shopify and service providers

• Maintain website and payment security

Legal and Compliance Purposes

We may use personal information to:

• Comply with applicable laws

• Comply with tax and accounting obligations

• Respond to lawful government requests

• Respond to court orders, warrants, or subpoenas

• Establish, exercise, or defend legal claims

• Enforce our Terms of Service and policies

• Investigate policy violations

• Manage product-safety issues

• Process legally required notices

• Preserve evidence

• Protect the rights and safety of customers or others

Business Administration

We may use information to:

• Maintain business records

• Conduct audits

• Reconcile transactions

• Manage suppliers and service providers

• Evaluate store performance

• Manage corporate transactions

• Enforce contractual rights

• Resolve disputes

• Maintain insurance or compliance records

7. Legal Bases for Processing

Where laws such as the European Union or United Kingdom data-protection rules require a legal basis, we may process personal information based on one or more of the following:

Performance of a Contract

Processing may be necessary to:

• Process an order

• Collect payment

• Deliver products

• Provide customer support

• Process returns or refunds

• Administer an account

• Fulfill another customer request

Legitimate Interests

We may process information for legitimate interests such as:

• Operating and improving Stagevera

• Preventing fraud

• Maintaining security

• Understanding website performance

• Providing relevant customer service

• Managing business operations

• Protecting legal rights

• Conducting proportionate marketing

We consider the possible impact on individuals before relying on legitimate interests.

Consent

We may rely on consent for activities such as:

• Certain marketing communications

• Non-essential cookies

• Certain personalized advertising

• Processing where another legal basis is unavailable

Where processing is based on consent, you may withdraw that consent at any time.

Withdrawal does not affect the lawfulness of processing completed before consent was withdrawn.

Legal Obligation

We may process information when necessary to comply with:

• Tax laws

• Accounting requirements

• Consumer-protection obligations

• Product-safety obligations

• Court orders

• Valid legal requests

• Other applicable laws

Protection of Rights and Safety

In limited circumstances, processing may be necessary to protect the vital interests, rights, safety, or security of a customer or another person.

8. Cookies and Similar Technologies

Stagevera, Shopify, and participating service providers may use:

• Cookies

• Pixels

• Tags

• Local storage

• Analytics technologies

• Advertising technologies

• Similar tools

These technologies may be used for:

• Essential website operation

• Checkout

• Shopping-cart functionality

• Account login

• Security

• Fraud prevention

• Preference storage

• Website analytics

• Performance measurement

• Personalization

• Marketing

• Advertising measurement

• Targeted advertising

Some technologies are necessary for the website to function. Others may be optional.

Where required by applicable law, non-essential cookies and similar technologies will not be activated until the required consent has been obtained.

You may be able to manage optional technologies through:

• A cookie banner

• A privacy-preference center

• Browser settings

• Device settings

• Global Privacy Control

• Other legally recognized preference signals

Blocking all cookies may prevent parts of the website from functioning properly.

Further information about opting out of certain advertising or data-sharing activities is available on our Your Privacy Choices page.

9. Shopify and the Operation of the Store

Stagevera is powered by Shopify.

Shopify collects and processes personal information about access to and use of the Services to:

• Host and operate the online store

• Provide checkout

• Process or support payments

• Provide security

• Prevent fraud

• Operate customer accounts

• Support shipping and fulfillment

• Provide analytics

• Improve Shopify’s services

• Provide other functions selected by Stagevera or the customer

Information submitted through the Services may be transmitted to Shopify and Shopify’s service providers in countries other than the country where you live.

Depending on the activity, Shopify may process personal information:

• On Stagevera’s behalf as a processor or service provider

• To provide a service directly requested by a customer

• For Shopify’s own independent purposes as described in Shopify’s privacy notices

Shopify maintains its own privacy policies and privacy portal explaining how it processes personal information and how individuals may exercise rights directly with Shopify.

Some privacy requests relating to Stagevera-controlled records should be submitted to Stagevera. Requests relating to Shopify’s independent processing may need to be submitted directly to Shopify.

10. Shopify Enhanced Services and Network Intelligence

Where Stagevera enables Shopify Network Intelligence or other Shopify enhanced services, Shopify may use information from customer interactions with Stagevera, other participating merchants, and Shopify to provide enhanced functions such as:

• Fraud prevention

• Performance insights

• Product personalization

• Marketing measurement

• Advertising services

• Other enhanced commerce features

The precise processing depends on the Shopify features enabled for the store.

Where applicable law requires consent or an opt-out opportunity, Stagevera will use available privacy settings and controls to communicate or apply customer choices.

Customers may use our cookie controls, Your Privacy Choices page, Global Privacy Control, or other available methods to exercise applicable rights.

Shopify may also provide separate controls through its own privacy portal.

11. How We Disclose Personal Information

Stagevera may disclose personal information to the following categories of recipients for legitimate business, operational, legal, or commercial purposes.

Shopify

We disclose information to Shopify to host, operate, secure, and improve the Services.

Payment Processors and Financial Institutions

Information may be disclosed to:

• Shopify Payments

• Payment gateways

• Banks

• Card networks

• Fraud-prevention providers

• Other payment service providers

These parties may process information to authorize, settle, refund, verify, or investigate transactions.

Suppliers, Warehouses, and Fulfillment Providers

We may disclose information necessary to:

• Confirm product availability

• Prepare an order

• Package products

• Ship products

• Process returns

• Resolve product or delivery issues

This information may include:

• Recipient name

• Shipping address

• Telephone number

• Email address where needed

• Products ordered

• Order reference

• Delivery instructions

Suppliers and fulfillment providers are not authorized to use customer information for unrelated independent marketing on Stagevera’s behalf.

Shipping and Logistics Providers

We may disclose information to:

• Postal services

• Couriers

• Freight providers

• Tracking services

• Customs brokers

• Last-mile delivery providers

• Other logistics partners

This information is used to transport, clear, track, and deliver orders.

Technology and Operational Service Providers

We may disclose information to providers assisting with:

• Website hosting

• Cloud storage

• Information technology

• Cybersecurity

• Customer support

• Email delivery

• Account management

• Analytics

• Database management

• Review collection

• Website optimization

• Fraud prevention

Advertising and Marketing Partners

Subject to applicable law and customer choices, we may disclose or make available limited information to:

• Advertising platforms

• Social-media platforms

• Analytics providers

• Marketing partners

• Affiliate platforms

• Campaign measurement providers

Information may include:

• Cookie identifiers

• Advertising identifiers

• Device information

• Website activity

• Product interactions

• General purchase or conversion information

• Hashed or otherwise protected contact information

These disclosures may be used to provide or measure advertising.

Professional Advisers

We may disclose information where reasonably necessary to:

• Lawyers

• Accountants

• Auditors

• Insurers

• Compliance advisers

• Other professional advisers

Government and Legal Recipients

We may disclose information where reasonably necessary to:

• Comply with applicable law

• Respond to valid legal process

• Cooperate with lawful regulatory requests

• Protect rights or safety

• Investigate fraud

• Enforce agreements

• Defend legal claims

Business-Transaction Recipients

Information may be disclosed in connection with a proposed or completed:

• Merger

• Acquisition

• Financing

• Reorganization

• Asset sale

• Insolvency

• Bankruptcy

• Business transfer

Any recipient will remain subject to applicable privacy obligations.

Parties You Direct or Authorize

We may disclose information when you:

• Direct us to do so

• Request an integration

• Use a social-media feature

• Use a third-party login

• Authorize another person to act for you

• Otherwise provide valid consent

12. Sale, Sharing, and Targeted Advertising

Stagevera does not sell personal information for money in the ordinary meaning of the word “sell.”

However, certain privacy laws define “sale” or “sharing” broadly. Disclosing identifiers, device information, or website activity to an advertising or analytics provider may be considered:

• A sale of personal information

• Sharing for cross-context behavioral advertising

• Processing for targeted advertising

This may apply even when no money is exchanged.

Depending on where you live, you may have the right to opt out of these activities.

You may exercise an applicable opt-out right through:

• Our Your Privacy Choices page

• An available privacy-preference tool

• A recognized Global Privacy Control signal

• Emailing lasgripasty@gmail.com

• Calling +1 (936) 260-5549

Please use the subject line “Privacy Choices Request” when submitting the request by email.

13. No Unlawful Disclosure for Independent Marketing

Stagevera does not authorize suppliers, warehouses, fulfillment providers, or shipping carriers to use personal information received solely for fulfilling a Stagevera order for their unrelated independent marketing.

Service providers may process information only for authorized purposes, their own legally permitted operational purposes, or as otherwise required by law.

Independent third parties with whom you establish a separate relationship may process information according to their own privacy policies.

14. Public Content and Social Features

Information submitted through public or semi-public areas may be visible to:

• Other customers

• Website visitors

• Search engines

• Social-media users

• Other third parties

Public content may include:

• Reviews

• Display names

• Questions

• Photographs

• Videos

• Social-media comments

Do not post information that you do not want made public.

Stagevera cannot control how an unrelated person copies or uses information that you voluntarily make public, although we may take reasonable action concerning unlawful or policy-violating content under our control.

15. Third-Party Websites and Services

The Services may contain links to websites or platforms operated by third parties, including:

• Carrier tracking websites

• Payment providers

• Manufacturers

• Social-media platforms

• Review platforms

• External technical resources

Stagevera does not control the privacy, security, availability, or content of independent third-party websites.

Before providing information to an external service, review that service’s privacy policy and terms.

The inclusion of an external link does not necessarily mean that Stagevera endorses every practice, statement, product, or service of the third party.

16. Data Retention

Stagevera retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing the Services

• Maintaining an account

• Processing orders

• Providing customer support

• Processing returns and refunds

• Maintaining transaction records

• Meeting tax and accounting obligations

• Preventing fraud

• Resolving disputes

• Enforcing agreements

• Managing product-safety matters

• Establishing or defending legal claims

• Complying with applicable law

Retention periods may depend on:

• The type of information

• The nature of the customer relationship

• Whether an account remains active

• Whether an order or dispute remains unresolved

• Legal limitation periods

• Tax, financial, and accounting rules

• Fraud-prevention needs

• Contractual requirements

• Security considerations

• Whether consent has been withdrawn

• Whether deletion is legally required

When information is no longer reasonably required, we may:

• Delete it

• Anonymize it

• De-identify it

• Restrict its use

• Retain it securely where immediate deletion is not technically practical

Shopify and other service providers may maintain their own retention schedules for information they process independently or on our behalf.

17. Security of Personal Information

Stagevera uses reasonable administrative, technical, and organizational measures intended to protect personal information against:

• Unauthorized access

• Unauthorized use

• Unauthorized disclosure

• Accidental loss

• Improper alteration

• Improper destruction

• Fraud

• Other misuse

Security measures may include:

• Access controls

• Authentication

• Encryption in transit

• Payment-tokenization technology

• Fraud monitoring

• Security logging

• Service-provider controls

• Account-security measures

• Restricted employee or contractor access

• Appropriate incident-response procedures

No method of electronic transmission, payment processing, online storage, or security protection is completely secure.

We cannot guarantee absolute or perfect security.

You can help protect your information by:

• Using a strong and unique password

• Not sharing account credentials

• Signing out of shared devices

• Confirming that you are visiting https://stagevera.us

• Avoiding suspicious messages or links

• Not sending sensitive information through insecure channels

• Contacting us promptly about suspected unauthorized activity

Where required by applicable law, Stagevera will investigate eligible security incidents and provide legally required notifications.

18. Children’s Personal Information

The Services are intended for adults and are not directed to children for independent purchasing.

Stagevera does not knowingly collect personal information directly from children under 16 years of age, or a lower age where applicable law establishes a different threshold, for the purpose of creating independent customer relationships.

A parent or legal guardian may make a purchase involving a child or provide information necessary to deliver a family order.

If you believe that a child has provided personal information without appropriate authorization, contact:

Email: lasgripasty@gmail.com

Please use the subject line:

Child Privacy Request

If we verify that personal information was collected from a child in a manner prohibited by applicable law, we will take appropriate steps to delete or otherwise handle the information as legally required.

Stagevera does not knowingly sell or share the personal information of individuals under 16 for targeted advertising.

19. Your Privacy Rights

Depending on where you live, the law applicable to Stagevera, and the circumstances, you may have some or all of the following rights.

These rights are not absolute and may be subject to legal exceptions.

Right to Access or Know

You may have the right to request:

• Confirmation that we process your personal information

• Access to personal information we hold

• Categories of information collected

• Sources of information

• Purposes of processing

• Categories of recipients

• A copy of eligible information

Right to Delete

You may have the right to request deletion of personal information, subject to exceptions such as:

• Completing a transaction

• Providing requested services

• Maintaining security

• Preventing fraud

• Meeting legal obligations

• Establishing or defending legal claims

• Maintaining permitted internal records

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive eligible personal information in a structured, commonly used, or machine-readable format.

Right to Restrict Processing

You may have the right to request restricted processing in certain circumstances.

Right to Object

You may have the right to object to processing based on:

• Legitimate interests

• Direct marketing

• Certain profiling

• Other legally recognized grounds

Right to Withdraw Consent

Where processing is based on consent, you may withdraw consent at any time.

Right to Opt Out of Sale or Sharing

You may have the right to opt out of activities considered the sale or sharing of personal information.

Right to Opt Out of Targeted Advertising

You may have the right to opt out of processing for targeted advertising.

Right to Limit Sensitive Information

You may have the right to limit certain uses or disclosures of sensitive personal information.

Right Regarding Automated Decision-Making

Where applicable, you may have rights concerning certain automated decisions or profiling that produce legal or similarly significant effects.

Stagevera does not currently intend to use personal information for automated decisions producing legal or similarly significant effects concerning customers.

Right to Appeal

Residents of certain jurisdictions may have the right to appeal a decision concerning a privacy request.

Right to Complain

You may have the right to submit a complaint to a competent privacy or data-protection authority.

20. How to Exercise Privacy Rights

To submit a privacy request, contact:

Email: lasgripasty@gmail.com
Phone: +1 (936) 260-5549

Use an appropriate subject line, such as:

• Privacy Access Request

• Privacy Deletion Request

• Privacy Correction Request

• Privacy Choices Request

• Privacy Request Appeal

Please include:

• Your full name

• Your email address

• Your country, state, province, or region

• The right you want to exercise

• Information reasonably necessary to locate your records

• Whether the request concerns an account, order, device, or website activity

Do not send:

• Complete payment-card numbers

• Account passwords

• Banking passwords

• Unnecessary government identification

• Other unnecessary sensitive information

You may also use any privacy-request method or preference tool made available through the website.

21. Verification of Requests

We may need to verify your identity before processing certain requests.

Verification may involve:

• Confirming access to an email address

• Confirming account information

• Confirming order information

• Comparing information in the request with existing records

• Requesting limited additional information

• Taking another proportionate verification measure

The amount of information requested will depend on:

• The nature of the request

• The sensitivity of the information

• The risk of unauthorized disclosure

• Applicable legal requirements

We will not request more information than reasonably necessary.

If we cannot verify a request, we may:

• Ask for additional information

• Process only the portion that can be verified

• Deny the request where legally permitted

• Explain the reason for the decision

• Provide appeal instructions where required

22. Authorized Agents

Where permitted by applicable law, you may authorize another person to submit a privacy request on your behalf.

We may ask an authorized agent to provide:

• Proof of authorization

• Signed written permission

• Evidence of a valid power of attorney

• Information verifying the agent’s identity

We may contact you directly to confirm the request unless applicable law prohibits or limits direct confirmation.

Authorized-agent requests should be sent to:

Email: lasgripasty@gmail.com

Use the subject line:

Authorized Agent Privacy Request

23. Response Times and Fees

Stagevera will respond to verified privacy requests within the period required by applicable law.

The response period may depend on:

• Your jurisdiction

• The nature of the request

• Whether verification is needed

• The complexity of the request

• The number of requests received

Where legally permitted, we may extend the response period when reasonably necessary. If an extension applies, we will provide any notice and explanation required by law.

Privacy requests are generally processed without charge.

Where legally permitted, we may charge a reasonable fee or decline to act on a request that is manifestly unfounded, excessive, fraudulent, or repetitive.

24. Appeals and Complaints

If you are dissatisfied with our response to a privacy request, you may contact us to request reconsideration.

Send appeals to:

Email: lasgripasty@gmail.com

Use the subject line:

Privacy Request Appeal

Include:

• Your original request

• Our response

• The reason you believe the decision should be reconsidered

• Any relevant supporting information

Depending on where you live, you may also have the right to lodge a complaint with an appropriate privacy, consumer-protection, or data-protection authority.

25. No Unlawful Discrimination

Stagevera will not unlawfully discriminate or retaliate against you because you exercised an applicable privacy right.

Exercising a privacy right will not, by itself, result in:

• Denial of products or services

• Unlawful price differences

• Unlawful differences in product quality

• Retaliation

• Unlawful denial of a discount or benefit

A lawful loyalty, discount, or promotional program may involve different terms where permitted by law and properly disclosed.

Differences resulting from technical privacy choices, such as reduced personalization or disabled optional functionality, are not intended as discrimination.

26. Global Privacy Control and Do Not Track

Where required by applicable law, Stagevera will recognize a valid Global Privacy Control signal as a request to opt out of covered sale, sharing, or targeted advertising activity for the browser or device sending the signal.

A browser-level signal may not automatically apply to:

• Another browser

• Another device

• A different account

• Information not reasonably associated with that browser

You may need to enable the signal separately for each browser or device.

Other browser-based “Do Not Track” signals are not necessarily standardized or legally recognized. Stagevera may not respond to such signals unless applicable law requires a response.

Further information is provided on our Your Privacy Choices page.

27. Marketing Communication Choices

You may unsubscribe from eligible promotional emails using the unsubscribe link provided in the message.

You may also contact:

Email: lasgripasty@gmail.com

Use the subject line:

Marketing Unsubscribe Request

After opting out of promotional marketing, you may still receive necessary non-promotional communications regarding:

• Orders

• Payments

• Shipping

• Delivery

• Returns

• Refunds

• Account security

• Customer service

• Product-safety notices

• Legal or policy notices

Unsubscribing from marketing does not automatically exercise every other privacy right, such as deletion or targeted-advertising opt-out.

28. International Transfers

Stagevera operates from Hong Kong and uses service providers that may operate in other countries.

Personal information may be transferred to, stored in, or processed in countries other than the country where you live, including locations where:

• Shopify operates

• Payment processors operate

• Suppliers or warehouses operate

• Carriers operate

• Technology providers operate

• Customer-support or analytics providers operate

Privacy laws in another country may differ from those in your jurisdiction.

Where legally required, Stagevera or the applicable service provider will rely on recognized safeguards for international transfers, which may include:

• Standard contractual clauses

• Approved contractual terms

• Adequacy decisions

• Binding corporate rules

• Legally recognized certification frameworks

• Consent

• Contractual necessity

• Another legally permitted transfer mechanism

International transfers will not remove any non-waivable right available to you under applicable law.

29. Information Relating to European and United Kingdom Residents

Where European Union, European Economic Area, or United Kingdom data-protection law applies, you may have rights including:

• Access

• Correction

• Deletion

• Restriction

• Objection

• Portability

• Withdrawal of consent

• Complaint to a supervisory authority

Stagevera may process information based on:

• Contractual necessity

• Legitimate interests

• Consent

• Legal obligation

• Protection of rights or safety

Where we rely on legitimate interests, you may request information about the applicable interest and object where legally permitted.

Where we rely on consent, you may withdraw consent without affecting processing that occurred before withdrawal.

30. Information Relating to United States Residents

Residents of certain United States jurisdictions may have additional rights relating to:

• Access

• Deletion

• Correction

• Portability

• Sale or sharing opt-out

• Targeted-advertising opt-out

• Sensitive-information limitations

• Profiling

• Appeals

• Non-discrimination

The availability and scope of these rights depend on the applicable state law and whether that law applies to Stagevera.

Certain disclosures to advertising or analytics partners may be considered a sale or sharing even where no money is exchanged.

You may exercise an available opt-out through our Your Privacy Choices page or by contacting us.

31. Information Relating to Hong Kong Residents

Where the Hong Kong Personal Data (Privacy) Ordinance applies, individuals may have rights concerning:

• Access to personal data

• Correction of inaccurate personal data

• Information about our privacy practices

• Direct-marketing preferences

• Appropriate use and security of personal data

Requests may be subject to lawful verification, procedural requirements, and permitted fees.

You may contact Stagevera using the information provided below.

32. Changes to This Privacy Policy

Stagevera may update this Privacy Policy to reflect changes in:

• Business operations

• Website features

• Shopify services

• Products

• Technology

• Service providers

• Advertising practices

• Legal requirements

• Privacy practices

When we update the policy, we will revise the “Last updated” date.

Where required by applicable law, we will provide additional notice or obtain consent before making a material change.

The policy in effect at the time of a particular processing activity will generally apply to that activity, subject to any later legal requirement or valid consent.

We encourage you to review this Privacy Policy periodically.

33. Contact Us

For questions, complaints, privacy requests, or concerns regarding this Privacy Policy or our handling of personal information, contact:

Store Name: Stagevera
Legal Business Name: STOREVIA LIMITED
Website: https://stagevera.us
Email: lasgripasty@gmail.com
Phone: +1 (936) 260-5549

Legal Business Address:
Unit 809, 8/F, Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong

The legal business address is provided for business identification and legal correspondence. It is not a product return address or customer pickup location.

We generally respond to ordinary customer communications within 1–2 business days, Monday through Friday, excluding public holidays.

Formal privacy requests will be processed within the period required by applicable law.

Last updated: August 2, 2026